Medicare Online Error 2030
|Additional information required. If Multiple Procedures Override Indicator is set to Y (Not Multiple) then service text providing the reason for the override must be supplied. Error located in Medical Event 01, Service 0101|
|Further processing will be terminated.|
When does this error appear?
This error will appear when attempting to create a new transmission in File > Maintenance and Reports > Daily > Bulk Bill/DVA Transmission.
What does this error mean?
An item has the 'Not Multiple Procedure' override rule applied, which requires a reason for the override to be submitted with the item, but the Notes field on the item is empty.
How do I resolve this error
- Find the problematic item. Upon closing out of the error, the problematic item should be highlighted in your transmission list.
- Double-click the item to open the Sales window, then click Edit Item.
- Enter the required information into the Notes field. Click Save.
- Within the New Transmission window, click Create Transmission to attempt to transmit once again.
If you continue to have trouble submitting a claim, please submit a request to the support team.