Recalls

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2 comments

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    Paul Aitkenhead

    The behaviour of your print merged letter template and send sms buttons on the recall page is inconsistent.  Merged letters will be printed for the selected recalls, while the send sms will always try and send to everyone in the current list, whether selected or not.

    To send SMS recalls to selected patients you have to go through the extra records/use selected menu option, but this seems totally unnecessary if the send sms button just worked the way it logically should and in a similar fashion to the print merged letter template button.

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    Liesl Thrum

    Hi Paul Aitkenhead, thanks for your comment. We are updating the Recalls list in the upcoming Genie release to be a 64-bit compatible list, which means the bulk SMS and merged letter functions will both work off only the records selected. This means it will no longer try to SMS everyone in the list and you won't need to use the Records > Use Selected feature either. You'll simply need to highlight the appropriate records!

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