FAQs
This section includes frequently asked technical questions relating to Genie, networking and hardware
- Can Genie Client and Genie Server run on the same machine?
- Can Genie Support do our update for us?
- Can I have two Genie Server applications on the same machine?
- Can I use Genie on Wifi instead of Ethernet?
- My internet is down. Can I hotspot instead?
- Our network is down! What do we do?
- What applications does Genie integrate with?
- What does it mean when it says my datafile is locked?
- Which scanners work with Genie?
- Why am I getting a User Identification window when I log in?
- Why am I getting an alert to pay my invoice?
- Why does my Genie application keep getting deleted or breaking?
- Why does my Genie crash when I'm away from my desk?