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  1. Genie
  2. Communication
  3. FAQs

FAQs

This section includes frequently asked questions regarding communication functions and the Address Book in Genie

  • Can I fax through Genie?
  • Can I resend a letter via third-party correspondence?
  • Can I resend Automatic SMS reminders for an appointment?
  • How can I convert an expression in a letter to text to edit it?
  • How do I add a specialty in Genie?
  • How do I change the date format in a letter?
  • How do I export Address Book records to Excel?
  • How do I find all doctors of a certain specialty?
  • How do I readdress a letter?
  • How do I resize an image in a letter?
  • How do I use Formal over First Name in Letters for my Address Book Records?
  • The reference I've included in my letter is pulling in the wrong record
  • Why are my letters previewing on small paper?
  • Why can I no longer use the Web Address Book?
  • Why can't I click on an image in my letter?
  • Why do I have multiple records for a doctor in my Address Book?
  • Why is my navigation palette telling me I have unsent letters?
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