FAQs
This section includes a range of frequently asked questions relating to Billing and Financials
- Can I receipt two different payment types at once?
- Can I recover a deleted invoice?
- How can I include full item descriptions on my invoices?
- How do I add Direct Deposit details to an invoice?
- How do I cancel an ECLIPSE claim?
- How do I change a payment type when reconciling banking?
- How do I know how much to pay my assistants?
- How do I know if a patient hasn't been invoiced?
- How do I receipt an EFTPOS payment in Genie without triggering Tyro?
- How do I reprint a WorkCover / TAC Certificate?
- How do I see all sales for a certain item?
- How do I stop a certain item number appearing for every patient?
- Which payment date appears when a deposit is applied?
- Why are there no invoices in my patient's Account History?
- Why is my patient's account balance incorrect?