FAQs
This section includes a range of frequently asked questions relating to Billing and Financials
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Can I receipt two different payment types at once?
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Can I recover a deleted invoice?
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How do I add Direct Deposit details to an invoice?
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How do I cancel an ECLIPSE claim?
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How do I change a payment type when reconciling banking?
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How do I know how much to pay my assistants?
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How do I know if a patient hasn't been invoiced?
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How do I receipt off an Eftpos payment in Genie without triggering Tyro?
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How do I reprint a Workcover/TAC Certificate?
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How do I see all sales for a certain item?
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How do I stop a certain item number appearing for every patient?
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Which payment date appears when a deposit is applied?
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Why are there no invoices in my patient's Account History?
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Why is the Account Balance for a Patient Incorrect?
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