General Troubleshooting
Experiencing issues with your Genie? Find helpful articles to delete 4D preferences, verify your data and other troubleshooting steps.
- Archiving and Culling
- Associated blobs error when using Print Complete Record
- Delete 4D Preferences
- Error 10030 / 10031: Desynchronisation Has Occurred
- Error 9913: Network Lookup Failed DNS Error
- Failed Backups
- How to Restore a Backup
- Invalid Results
- Locked Record Alert
- Maintenance and Security Centre
- Network Troubleshooting
- Operating System Permissions
- Optimising the Genie Server application
- Restarting the Genie Server
- Scanning Troubleshooting
- SVG Parser Runtime Error
- Too Many Users
- Troubleshooting cloud adapter not online
- Troubleshooting general slowness in Genie
- Troubleshooting issues with your Genie update
- Troubleshooting Labels
- User Identification window at login
- Verifying your Genie Data
- What do I do if Genie won't start?
- Wi-Fi vs Ethernet