General Troubleshooting
Experiencing issues with your Genie? Find helpful articles to delete 4D preferences, verify your data and other troubleshooting steps.
- Archiving and Culling
- Associated Blobs Error
- Deleting 4D Preferences
- Error 10030/10031: Desynchronisation Has Occurred
- Error 9913 - Network Lookup Failed DNS Error
- Failed Backups
- General Slowness
- How to Restore a Backup
- Invalid Results
- Locked Record Alert
- Maintenance and Security Centre
- Network Troubleshooting
- Optimising Genie Server
- Permissions
- Restarting the Genie Server
- Scanning Troubleshooting
- SVG Parser Runtime Error
- Too Many Users
- Troubleshooting Labels
- User Identification Window at Login
- Verifying your Genie Data
- What to do if Genie won't start
- Wi-Fi vs Ethernet