Technical

This section includes frequently asked technical questions relating to Genie, networking and hardware

Find articles to help you install, configure, or update your Genie and set up your backups.

Experiencing issues with your Genie? Find helpful articles to delete 4D preferences, verify your data and other troubleshooting steps.

Configure GenieWeb within Genie and on your devices, set up multi-factor authentication, and learn how to utilise GenieWeb.

Learn how to configure database replication to use your Genie data offsite, and check our recommended hardware and operating system requirements.

Connect remotely with Genie Support, learn how to remove options from drop-down menus, and manage your date/time settings in Genie.

Learn how to archive and cull your data, run your Genie Server as a Service, and find answers to our frequently asked questions.