I had my secretary in tears today as she discovered the age debtors report, which she uses to chase large outstanding debts, has been hiding accounts where the invoice was not printed. I did work for a third-party medicolegal company, who was showing as owing just a few thousand dollars, but we now realise they owe far more, going back greater than one year. We only discovered this when she noted the small print, which was not present when we last looked at age debtors on 5 February. The small print says that unprinted invoices did not appear in these figures. I have to ask what is the point of using the report functioning if it allows such significant sums of money to be hidden.
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