Medicare Online Error 2030
|The details in this claim are inconsistent with the service called. A General Service does not require a Referral Type Code, Referral Override Code or a Self Deemed Code. Amend and resubmit. Error located in Medical Event [01, 01].|
|Further processing will be terminated.|
When does this error appear?
This error will appear when attempting to send a transmission to Medicare.
What does this error mean?
Your provider is listed as a general practitioner and trying to transmit an item marked as diagnostic, however, this item should not be marked as requested.
How do I resolve this error?
- Navigate to Open > Billing Items and use the magnifying glass to search for the item you are trying to transmit.
- Double-click on the item to open the Edit Item window.
- Untick the Requested Item checkbox in the top-right, then click Save.
- Attempt to transmit the item once again.
If you continue to experience issues, please submit a request to our support team.