Medicare Online Error 9020
|Invalid value of  supplied for Servicing Provider Number. The value supplied must be in the format of -Provider stem (6 digit number), 1 Practice Location character, 1 Check Digit.|
|Further processing will be terminated.|
When does this error appear?
This error will appear when attempting to transmit a claim to Medicare.
What does this error mean?
The servicing provider does not have a valid provider number listed against the site of service attached to the invoice you are transmitting.
How do I resolve this error
- Note the provider that you are attempting to transmit for.
- Navigate to File > All User Preferences and double-click on their name.
- Go to the Practice Sites tab and ensure that the correct provider number is listed against each site of service. If the provider number is blank, double-click on the site of service to add this, then click Save and Save again.
- Attempt to transmit the claim once again.
If you continue to have trouble submitting a claim, please submit a request to the support team.