Medicare Online Error 504 |
|
| Received HTTP status 504 - Unknown. | |
| Endpoint request timed out. | |
| Further processing will be terminated. |
When does this error appear?
This error will appear when attempting to create a new Bulk Bill, DVA, ECLIPSE or patient claim.
What does this error mean?
An error has occurred when communicating with the Medicare Web Services endpoint.
How do I resolve this error?
- Restart Genie's HTTP server and Cloud Adapter by navigating to File > Cloud Adapter > Restart.
- Attempt to transmit your claim once again.
If you continue to have trouble submitting a claim, please submit a request to the support team.