It is not possible to easily roll back to a previous version once you have updated your Genie software. When you update to a new Genie version your data file, along with every Genie application, is updated and cannot be reverted.
If you find it necessary to revert back to a previous version for any reason (e.g. you've updated your Genie software but your operating system is not compatible), you must do this by restoring the last backup that you took on the older version before updating. This is not recommended unless absolutely necessary as all work that you have done since that last backup will be lost.
- Before restoring a data file from an older version of Genie, you will need to reinstall every Genie application with the appropriate older version. To do this:
- Quit all instances of Genie.
- Windows: Rename the Server, Solo Application, and any Client folders to "Server OLD", "Solo Application OLD", "Client OLD".
Mac: Rename the Genie Server, Genie, and any Genie Client applications to "Genie Server OLD", "Genie OLD", "Genie Client OLD".
- Once you have renamed the folders/applications, download the appropriate installer from our Downloads page.
- Run through the installer on the server machine (installing Server and Solo Application), as well as any client machines that you have.
Do not open any of the newly installed applications at this time.
- Restore a backup for use as live data using the steps on our restoring a backup article. Depending on the type of backup that you have, you will need to use either the "Restoring a Genie.4BK backup for use as live data" (automated backups), or "Restoring an alternative backup for use as live data" section.
Note that the last step in the restoring a backup article says to delete the old data file that you had moved to a different location. If you have done a considerable amount of work in this new Genie data file before restoring an older version, it is recommended to keep this data file (still in a different location to the root Genie folder). You may wish to use the restoring a backup for reference steps to manually copy across the data you had entered in the updated Genie.
Due to the difficulty and severity of this task, we do not recommend performing these steps unless absolutely necessary. We strongly recommend that every user at your practice is prepared and understands what will change whenever you update your Genie version. We publish release notes for each new version where you can read about any changes before you upgrade.