Genie Release 9.3.9 22 December 2020

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4 comments

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    John Cunningham

    Please make special mention of "Any previously inbuilt and custom radiology templates will no longer be available." I didn't see this and now have to recreate them all. I would've preferred not to have updated to this version had I known.

    John

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    Charles Voisot

    Thanks John for the warning.

    Is there any comments for Genie Tech?

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    Brett Forge

    Yes I agree with John's comments. I had urgent calls from my staff on my day off with coimplaints from all users that their radiology requests were not working. So it is really essential that we get a warning if any existing settings templates etc are affected please.

    On the other hand I reckon I've installed about 150 updates over the last 25 years or so and I can't recall any major problems. Well done!!!!!

    Brett Forge

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    IT Support - Andrew C

    Has anyone else had issues with Redirected printers going grey after logging off a Remote Desktop server and logging back in (when you try and print it says it cannot find the printer, so you have to delete your printer preferences and re bind the printer)?

    This has happened to every RDS Genie client of ours immediately after going to 9.3.9, and up till now has never been an issue. Getting a new session ID each log on never mattered till now. 

    This has caused huge issues for our Doctors and staff. 

    Tried:

    - Enabling seperate preferences for each genie user on this computer

    - Keep resource file between logins

    - Cleared 4d Preferences

    - Ensured C:\Genie has full control permissions for all users

    - Tried using TSPrint Dynamic Redirection (Trial license as we've never had to worry about redirected printing till now)

    - Delete user profile and recreate

    - Brand new AD User

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