Accessing TeleConsult as a patient

If you have an upcoming telehealth appointment with your doctor, please follow the steps below to join your consultation using TeleConsult.

Depending on the invitation method chosen by the doctor, you will receive either an SMS or an email with a link to your TeleConsult appointment.

Once you click on the URL link in your invitation, you will be directed to the default web browser on your device.

You should be prompted to allow the web page access to your microphone and camera.

Once you allow access, you will need to enter in their name, select the correct microphone and camera inputs, then click  to join.

Once in the consultation, you can adjust your settings using the Settings icon  or temporarily switch off your microphone or camera using the below buttons.

When the doctor has ended the consultation, you will be presented with the below page, which you can simply close out of, or provide any feedback regarding the TeleConsult.