How do I send a patient claim if I forgot at the time of billing?

If you have already created an invoice for a patient but forgot to send the patient claim at the time, it is still possible to send this through to Medicare/DVA. To do this, navigate to the patient's Account History and select the appropriate invoice on the left.

Click to highlight the items in the invoice that you wish to include in the patient claim. If there are multiple items hold down the Shift key and click to select multiple. 

Once you've highlighted your items, select the Create Patient Claim button at the top of the Account History window.