It is best to think of ECLIPSE Claims as emails that have been sent to the Health Fund. Deleting the claim is like deleting a "Sent" email. This does not stop the claim from having been sent, just the copy kept by the sender.
As such, the Force Delete should be used lightly, only when a claim has been dealt with completely outside of Genie and you now simply need to remove the claim from the ECLIPSE window.
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