When is it appropriate to use the Force Delete Password?

It is best to think of ECLIPSE Claims as emails that have been sent to the Health Fund. Deleting the claim is like deleting a "Sent" email. This does not stop the claim from having been sent, just the copy kept by the sender.

As such, the Force Delete should be used lightly, only when a claim has been dealt with completely outside of Genie and you now simply need to remove the claim from the ECLIPSE window.