I've forgotten my password. How can I log in?

If you've forgotten your Genie password we will need to issue an override so that the password can be updated. This override can only be given to the Licensee or a user Genie Support have received written permission to give the override to.

In the event that you have forgotten your password, please contact Genie Support to assist. 

For more information on Passwords, please refer to our Passwords article.