How do I submit a no gap Medibank Private claim?

The below information outlines the instructions for setup and transmitting claims for practices that do not have a Medicare Purchaser Provider Agreement (MPAA)

No Gap claims for AHM and Medibank Private need to be submitted as a Scheme (Known Gap) claim without a gap added.

1. Open the IMC Invoice Wizard via Billing > IMC Invoice Wizard;

2. Scheme (Known Gap) should be selected by default;

3. Select the Site of Service;

4. Tick Financial Interest Disclosed;

5. Click Next to proceed to the voucher window;

6. Informed Financial Consent on a Known Gap Claim must be Written or Not Obtained;

7. In the voucher window make sure Charge Gap is unticked;

Note: In previous versions, this checkbox was labelled Auto Charge Maximum Gap.

8. Click the blue plus button  to add items;

9. Type in the Item Number and press the Tab key on your keyboard;

10. The fee will default to the private fee. Click the word Fund Rebate to override this with the correct No Gap Fee;

11. Save and enter all other items in the same manner;

12. Upon saving the voucher, if prompted to add an assist fee, action this as normal;

13. Add on any other vouchers and items using the same method as above;

14. Once complete, click Next to proceed past the voucher window;

15. In the Make Any Payments window confirm that the 'Patient to Pay' amount is $0.00. If not, go back and fix the fees;

16. If everything looks correct, click Next to proceed past the Make Any Payments window;

17. Transmit the claim as normal.