Genie allows you to double book a particular appointment time. If you often need to book patients in at the same time for the same provider, then the following article is for you.
Before you begin
If you're new to Genie, you may benefit from our Genie for Beginners (Reception) article.
1. Hold Shift while dragging out a new appointment duration over the existing appointment.
2. Double-click on the time in the appointment time column and an appointment box will appear allowing you to make the second appointment.
3. Or, there are two options available to you by right-clicking on the existing appointment.
This will open the new appointment search window allowing you to search for the patient to be booked into the extra appointment slot. The appointment that is created will have the same start time, but will not copy any of the other features of the original appointment.
This works in the same way as Duplicate Time, however, it will copy the features of the existing appointment including the appointment type and duration.
These will then be displayed over the top of each other. Single-clicking will bring the selected patient forward. You can also choose to display the patient's details when you run the mouse over the appointment by ticking Show Appt Details on Mouseover in the Appearance tab of Appts > Appt Preferences.
Viewing Double Booked Appointments
When in the single provider view, the Times column will be highlighted in red to indicate that it has been double booked.
Alt+clicking on the time in red will make a window pop out allowing you to see the patients booked at that time as well as their notes. Clicking on a patient in this window will select them in the Appointment Book. Clicking on the Appointment Book will close this window.
