Sometimes you may need to reverse a payment in a sealed banking batch, and then re-receipt the patient. If you receipt this payment normally, your daily banking will be incorrect as you did not actually receive payment on that day. In this case, you should use a dummy bank account to store the payment.
How to Use the Dummy Bank Account
To use a dummy bank account, you will need to have one configured in your Bank Accounts list (Open > Bank Accounts). If you have created one with one of our support representatives (or your installer), the code for this will likely be Z. If you cannot see this in your bank accounts list, you are able to create one using the blue plus icon . For more details on creating bank accounts, see our Bank Accounts article.
Note: As this is not a genuine bank account, you do not need to worry about adding any more detail than the Bank Code (Z) and Bank Name (Dummy Account). The other fields can remain blank.
When re-receipting a payment, assign the payment to the Dummy Account by entering the code (Z) into the top left of the receipt window.
Once you have receipted the payment to the Dummy Account, you must seal the payment into in its own banking batch to separate it from your actual banking. To do this open the Daily Banking Report (File > Maintenance and Reports > Daily) and select the code "Z" from the drop-down menu at the top of the window.
When this code is selected, only the dummy payment(s) will be displayed. Seal this batch as you normally would by selecting Seal This Batch. This way your real banking report will be unaffected and reflect the correct income.
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