The faster diagnostic tests are completed, the faster you can proceed with the best care for your patients. To achieve this, you need to be able to generate radiology requests as quickly and as accurately as possible.
This article will guide you through the process of ordering radiology tests through Genie. You’ll also find some helpful tips on how to streamline your requesting process to achieve the quick turnaround that your patients need.
Radiology Request Templates in Genie version 9.3.9 have now been added as Custom Forms. This means a much simpler way to preview, edit, and streamline your radiology requests! See our updating article to upgrade your Genie.
Before you begin
Before raising a radiology request for the first time, you’ll want to make sure that you’ve configured the laboratories you’ll be sending them to. When in the Radiology Request window click the Laboratory drop-down menu near the top of the window (it’s the menu just below the Date field), and confirm whether the appropriate lab is already configured.
If the lab you need is not listed, select the New Provider option, and enter the lab’s details into the window that opens.
Please note: If the lab you need is already in the list, but its details are incorrect, instead of editing this you will need to hold the Alt / Option key on your keyboard, and click on the lab’s name to remove it from the list. You can then re-add it with the correct details.
Once the lab has been configured and selected, you can create the request by following the steps below.
To create a radiology request, click the icon in the patient's Clinical window to open the Radiology Request window. You can also get to this window by right-clicking the patient’s name in the Patient List or Appointment Book and selecting the Radiology option.
In this window, you have two lists.
The list on the left shows various tests that can be requested. Locate the appropriate scan in the list by scrolling, or by typing into the search field above the list. Once you’ve located the appropriate scan, you can add it to the request by doing any of the following:
- Double-clicking the scan.
- Clicking and dragging the scan into the box in the middle of the window.
- Highlighting the scan and clicking the green arrow icon.
New scans can be added to and deleted from the list using the blue plus and trash can icons in the top left-hand corner, respectively.
The list on the right shows the different areas of the body where the tests/scans on the left might need to be performed. This list functions the same as the other, so once you’ve added the scan from the list on the left, you can then add the area for the scan from the list on the right in the same way.
Once you’ve added the required scan(s), you can include a reason for the request using the box in the middle of the window. Click the Reason drop-down menu, and then select the reason from the list, or select the New… option to add a new reason.
If the patient has a current pregnancy record, their EDD will appear in the Reason field automatically.
In Genie v9.3.8 and below, the Include Current Problems checkbox, as well as the Procedure Info and WorkCover Info buttons, can be used to include relevant clinical information in the Reason field as well.
The text field in the bottom left will have all of the patient's interested parties listed in red. You can edit the interested parties by clicking the doctors button, or add a new CC by clicking the Copies to... button.
After adding the scans, the locations, and the reason information, you’ll be ready to print the request by clicking the Print button in the bottom-right. For information about the radiology templates you’ll be using to print the requests, take a look at the next section.
In Genie version 9.3.9, all nation-wide and state-specific request templates will automatically download when the first user opens the Radiology Request window after upgrading.
Choosing a form template
The template you use to print the radiology request can be selected using the Templates drop-down menu toward the top of the window.
Please note: In v9.3.8 and below the drop-down will appear next to the Use Template heading.
Note: If you work with companies who have no pre-printed form, you can simply select the AU Plain A4 template. This will print all the details of the request in a readable format, with your letterhead at the top.
Adding a new form template
If you need to add a new form in, simply click the blue plus icon next to the template drop-down, then create your own Custom Form!
This will automatically load all the relevant fields in the form, which you can click and drag to the appropriate area.
Editing a form template
To edit a form template, you will need to firstly select the form from the drop-down, then click the Pencil icon to open the Custom Forms window. You can click and drag the fields or add new ones in if appropriate.
Tip: If you do not have pre-printed paper for this particular request form, you can check the Print Background option and then Save the template. When you go to print the form, it will print with the pre-printed request paper as well.
If, for any reason, you need to reprint a radiology request (e.g. the patient loses their copy), you can do so from the Investigations Audit. Just navigate to Open > Investigations Audit and locate the request in the list. Double-click the request to open it.
From here, simply click the Printer icon at the bottom. Genie will print an exact duplicate of the request, saving you from having to create a new one from scratch.