Fee Schedule Status

Do you want to be kept up-to-date on when we receive new fee schedules that are to be made available to you, a Genie user, to use for your billing? If so, you’re in the right place!  

From time to time, Medicare will release updates to the Medicare Benefits Schedule. Likewise, other organisations such as private health funds and Workcover also release fee schedule updates, sometimes multiple times throughout the year. This page is intended to advise you when new fee schedules have been received by us, even if they haven’t made it into Genie itself yet. 

Bookmark and regularly check this page for fee schedule status updates.  

Did you know?

When new fee schedules are released by Medicare, health funds, and Workcover, they are not always provided to Genie. As a result our team needs to track these schedules down so that they can then be processed into an appropriate format for download through your Genie application. This process can be quite in-depth and occasionally time consuming, but you can rest assured - we're always doing our best to try and have these schedules available to you as soon as possible. These schedules can then be downloaded via your Software Updates menu in Genie. 

Fee Schedule Statuses

Different Status Meanings 

Available in Genie: If a schedule’s status shows ‘Available in Genie’, we believe we have the most up-to-date fees for the corresponding schedule, and these are already in Genie available for download.  

Being Processed: If the status shows ‘Being Processed’, the fund/organisation has recently released a new fee schedule. While this new schedule is not yet available in Genie, we have obtained the updated schedule and are going through the motions of processing the file into a format readable by Genie, ready for testing that will result in the file being uploaded, available for you!  

Issues Found: In rare cases, issues may be found during our processing and testing of a schedule. These issues may be a corrupt file, a result of the processing done to the schedule prior to this reaching us, or it may be as a result of the processing after reaching us. In any case, if a schedule reaches this status, we will endeavour to resolve the issues if in our power, or we will work with the fund/organisation to obtain a file that we can work with if the issue within the schedule was present prior to reaching us.  

Note: Not all the above-listed fee schedules will be available to you within Genie’s Software Updates, as some schedules are state-specific (such as HBF, WorkSafe).  

If you believe a new fee schedule is available for any organisation/fund, please let us know by contacting our Support team.  

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