From time to time we all need a helping hand. In conjunction with the other avenues of support listed in our Self-help Support article we also provide remote support. If you would like to establish a remote support session with one of our team please call 07 3870 4085 and we can help establish a remote session.
After you have selected the above option you will be redirected to a web page advising TeamViewer is loading and an automatic download will occur.
Once this automatic download has been completed you will be presented with a TeamViewer Quick Session listing your Partner ID and Password. Please have these ready to give to the support team member.
Please Note: Mac Users
If you are running a macOS higher than 10.14 there may be some additional steps to get Team Viewer running. Instructions on how to set up your Mac for Team Viewer can be found here.