If your doctors practice from multiple locations it's important to ensure you have a site of service listed for each location they visit. This will allow you to ensure the appropriate provider number appears on invoices and is transmitted electronically. It also provides an opportunity to easily determine which locations are generating what income.
How to add the site
To add a site of service for a doctor navigate to File > All User Preferences, double-click the appropriate provider and open the Practice Sites tab. Select the icon and you will be presented with the following window:
Place: This will be the name of your service location.
Provider No: This will be the provider number specific to the site of service. If you are unsure what this is, please contact Medicare to clarify.
LSPN: This is your Location Specific Provider Number and is allocated by Medicare to identify diagnostic imaging locations.
Facility ID: This is the identifier issued by Medicare for hospitals. This section will only be necessary to Genie users who utilise the ECLIPSE billing function. If you are unsure of what this ID would be, please confirm with the facility or refer to this health.gov.au website.
Default Site for which practice: If you have multiple practice locations for your Genie number, you can set this site of service as the default when logged in to this location.
The default site of service will affect the following areas:
When invoicing in the normal invoice or IMC invoice windows, Genie will pull in the default provider number for the practice you are logged into
When printing pathology Genie will use the default site of service for the location you are logged into.
If you have accidentally made the wrong practice site the default for a location, or you are wanting to have no default site of service, mark the practice site as Inactive and Save. Please then open the practice site again and untick the Inactive box. This will release this practice site as the default site of service for the chosen practice.
Inactive: If you are no longer using this site of service and provider ID, you can mark this record as inactive. We would recommend using this inactive button in place of the delete icon in all cases other than when the site has been created in error.
Select OK once you have entered the appropriate fields.
Once you have entered your Practice Sites these will then become available within your billing window. These will not show until you have added an item to the invoice.