If your doctors practice from multiple locations it's important to ensure you have a site of service listed for each location they visit. This will allow you to ensure the appropriate provider number appears on invoices and is transmitted electronically. It also provides an opportunity to easily determine which locations are generating what income.
How to add the site
To add a site of service for a doctor navigate to File > All User Preferences, double-click the appropriate provider and open the Practice Sites tab. Select the 
icon and you will be presented with the following window:
What do I add into the site of service fields?
| Place | This will be the name of your service location. |
| Provider No | This will be the provider number specific to the site of service. If you are unsure what this is, please contact Medicare to clarify. |
| LSPN | This is your Location Specific Provider Number and is allocated by Medicare to identify diagnostic imaging locations. |
| Facility ID | This is the identifier issues by Medicare for hospitals. The Facility ID will need to be entered for a site if you claim for inpatient services either through Medicare (bulk bill) or ECLIPSE. If you are unsure of what this ID would be, please confirm with the facility or refer to this health.gov.au website. |
| Default Site for which practice? | If you have multiple practice locations for your Genie number, you can set this site of service as the default when logged into this location. The default site of service will affect the following areas:
|
| Inactive | If you are no longer using this site of service and provider ID, you can mark this record as inactive. We would recommend using this inactive button in place of the delete icon in all cases other than when the site has been created in error. |
Tip! If you have accidentally made the wrong practice your default, or you don't want a default, mark the practice site as Inactive and save the record. Open the site of service back up again and un-tick the Inactive box.
Select OK once you have entered the appropriate fields.
Once you have entered your Practice Sites these will then become available within your billing window. These will not show until you have added an item to the invoice.
