WorkCover

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4 comments

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    Shelley Isler

    Hi. I would love to know how to delete an old/inactive claim so only the current one is selected on letter generation. thanks

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    Liesl Thrum

    Hi Shelley Isler!

    If there are WorkCover claims within a patient's clinical file that you would like to delete, simply open their clinical window and locate the WorkCover claim in the Contact list (where all consultations, letters, etc. sit). Highlight the claim, then click the trash can icon above the list and choose to delete the claim entirely from your Genie software.

    All letters (red quill, golden pages and custom forms) should be pulling in the most recent WorkCover claim rather than any old/inactive claims, unless an older claim is chosen using the Load WorkCover Claim expression. If you are experiencing odd behaviour we may need to look into it further. If this is indeed the case, would you please email support@geniesolutions.com.au so that we can look into it further?

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    Shelley Isler

    I have a patient with 2 current workers compensation claims for different body parts with different employers. Using a letter template and drop in fields how do I get to select which claim to use when doing letters? Thanks. 

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    Liesl Thrum

    Hi Shelley Isler,

    If you are in the letter and double-click on the Load Workcover Claim expression on the left-hand side, you will be able to choose which current WorkCover claim you would like to reference within that particular letter.

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