macOS High Sierra Update - March 2018
Following the release of macOS High Sierra, our in-house testing has identified the following issues when using Genie with this operating system (version 10.13.3):
- Tasks notification in the navigation palette not flashing when a new task is received.
- PDFs displaying blank/white within the preview area of the main Clinical window.
- Genie crashing when a user attempts to use the QPix arrows (shown below) to move
between the pages of a multipage PDF.
- Emails sending from Genie before their attachments have been successfully attached to the email. Note: We have implemented a workaround for this behaviour in the next release of Genie (version 9.0.7).
In addition to the above, as of 10.13.4, macOS High Sierra will produce an alert whenever a 32-bit
application is first launched, which you will see below. This is because High Sierra will be the last
macOS version that will support 32-bit applications. We are actively working to identify and replace any areas within Genie that prevent us from offering a 64-bit application and we hope to have these 64-bit applications available in due course.
Please note: We endeavour to cover as many of Genie’s features as possible with our in-house
testing, but this is not 100% exhaustive. Should you choose to update your operating system to
macOS High Sierra, you may identify further issues. Subsequent High Sierra releases (i.e. 10.13.4,10.13.5, etc.) may also contain changes that affect Genie’s performance in unforeseen ways, and thisshould be taken into account before deciding to update.
Problems specific to the Genie software on macOS High Sierra will be fixed as part of the usual Genie release process, such as with the email attachment issue noted above.
Finally, for peace of mind, we strongly recommend performing your own testing before updating
your operating system. This will help you ensure that your business is unaffected by any potential
issues that may arise.