This page is designed to assist you in determining which operating systems may be used dependent upon the version of Genie in use at your practice. You should ensure that you have reviewed the Genie Hardware Specifications for our recommended operating systems as well as additional information in relation to hardware requirements. If there is an operating system not listed here that you wish to use with Genie, please feel free to contact Genie Support, or start a discussion on our new Genie Community to determine if other users have any experience with a specific operating system.
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Genie will launch successfully. |
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Genie will launch, however, as we have not had adequate access to these operating systems, we cannot confirm that Genie will work without issue. |
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This is not a supported operating system. |
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Genie will not run! Please see our General Notifications and Community Posts for further updates. |
Mac OS Guide - Server & Client
Operating System |
Genie v8.8 |
Genie v8.9 |
Genie v9.0 |
Genie v9.1 |
Genie v9.2 |
Genie v9.3 |
Genie v9.4 |
| OSX 10.8 Mountain Lion |
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| OSX 10.9 Mavericks |
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| OSX 10.10 Yosemite |
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| OSX 10.11 El Capitan |
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| macOS 10.12 Sierra |
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| macOS 10.13 High Sierra |
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| macOS 10.14 Mojave |
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| macOS 10.15 Catalina |
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| macOS 11.0 Big Sur |
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Windows OS Guide - Server
Operating System |
Genie v8.8 |
Genie v8.9 |
Genie v9.0 |
Genie v9.1 |
Genie v9.2 |
Genie v9.3 |
Genie v9.4 |
| Windows 7 Pro (SP1) | |
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| Windows Server 2008 R2 (SP1) |
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| Windows Server 2012 | |
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| Windows 8 Pro | |
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| Windows Server 2012 R2 | |
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| Windows 8.1 Pro | |
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| Windows 10 | |
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| Windows 10 Pro | |
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| Windows Server 2016 | |
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| Windows Server 2019 | |
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Windows OS Guide - Client
Operating System |
Genie v8.8 |
Genie v8.9 |
Genie v9.0 |
Genie v9.1 |
Genie v9.2 |
Genie v9.3 |
Genie v9.4 |
| Windows 7 Pro (SP1) | |
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| Windows 8 Pro | |
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| Windows 8.1 Pro | |
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| Windows 10 | |
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| Windows 10 Pro | |
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Important Notes for Windows Users:
- On Windows, Genie is not able to be used over multiple displays due to 4D limitations;
- Windows 10 Home Edition is not supported for Genie, as it is not supported by 4D.
Comments
2 comments
I am currently running Genie on my MacBook Pro and need to upgrade to BigSur but Genie is still not compatible. Can I run Genie using Windows 10 via Parallels if I upgrade to Big Sur?
Hi Dr Matt Oliver, if your current MacBook Pro uses an Intel processor, it is our understanding that you should be able to run Genie via Parallels in much the same way as detailed in our Running Genie in Parallels article.
Parallels supports virtualising 32/64-bit operating systems on macOS Big Sur when using Intel processors, whereas this is currently not possible on Macs using M1 chips. With that being said, we haven't been able to test Parallels functionality on macOS Big Sur and as such we are unable to guarantee that everything will function as expected. If at all possible, we would recommend remaining on your current operating system until we release a 64-bit compatible version of Genie later this year.