This page is designed to assist you in determining which operating systems may be used dependent upon the version of Genie in use at your practice. You should ensure that you have reviewed the Genie Hardware Specifications for our recommended operating systems as well as additional information in relation to hardware requirements. If there is an operating system not listed here that you wish to use with Genie, please feel free to contact Genie Support, or start a discussion on our new Genie Community to determine if other users have any experience with a specific operating system.
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Genie will launch successfully. |
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Genie will launch, however, as we have not had adequate access to these operating systems, we cannot confirm that Genie will work without issue. |
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This is not a supported operating system. |
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Genie will not run! Please see our General Notifications and Community Posts for further updates. |
Mac OS Guide - Server & Client
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Operating System |
v8.9 |
v9.0 |
v9.1 |
v9.2 |
v9.3 |
v9.4 |
v10 |
| OSX 10.8 Mountain Lion |
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| OSX 10.9 Mavericks |
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| OSX 10.10 Yosemite |
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| OSX 10.11 El Capitan |
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| macOS 10.12 Sierra |
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| macOS 10.13 High Sierra |
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| macOS 10.14 Mojave |
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| macOS 10.15 Catalina |
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| macOS 11.0 Big Sur |
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| macOS 12.0 Monterey |
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Important Notes for Mac Users:
*Latest release of major OS version is required
#Upgrade from older versions must first be performed on Mojave or in Parallels environment
Windows OS Guide - Server
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Operating System |
v8.9 |
v9.0 |
v9.1 |
v9.2 |
v9.3 |
v9.4 |
v10 |
| Windows 7 Pro (SP1) | |
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| Windows Server 2008 R2 (SP1) |
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| Windows Server 2012 | |
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| Windows 8 Pro | |
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| Windows 8.1 Pro | |
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| Windows Server 2012 R2 | |
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| Windows 10 | |
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| Windows 10 Pro | |
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| Windows Server 2016 | |
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| Windows Server 2019 | |
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| Windows 11 | |
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| Windows Server 2022 | |
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Windows OS Guide - Client
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Operating System |
v8.9 |
v9.0 |
v9.1 |
v9.2 |
v9.3 |
v9.4 |
v10 |
| Windows 7 Pro (SP1) | |
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| Windows 8 Pro | |
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| Windows 8.1 Pro | |
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| Windows 10 | |
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| Windows 10 Pro | |
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| Windows 11 | |
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Important Notes for Windows Users:
- On Windows, Genie is not able to be used over multiple displays due to 4D limitations;
- Windows 10 Home Edition is not supported for Genie, as it is not supported by 4D.
- To run Genie v10, your Windows computer must be 64bit enabled.
- * Latest release of major OS version is required