This page is designed to assist you in determining which operating systems may be used dependent upon the version of Genie in use at your practice. You should ensure that you have reviewed the Genie Hardware Specifications for our recommended operating systems as well as additional information in relation to hardware requirements. If there is an operating system not listed here that you wish to use with Genie, please feel free to contact Genie Support, or start a discussion on our new Genie Community to determine if other users have any experience with a specific operating system.
✓ = Will launch Genie successfully
# = Will launch Genie but is not recommended for use
= This is not a supported operating system
= Genie will not run. Please see our General Notifications and Community Posts for further updates.
Mac OS Guide (Server & Client)
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Operating System |
Genie v8.7 |
Genie v8.8 |
Genie v8.9 |
Genie v9.0 |
Genie |
Genie
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Genie v9.3 |
| OSX 10.6 Snow Leopard | ✓ |
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| OSX 10.7 Lion | ✓ |
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| OSX 10.8 Mountain Lion | ✓ | # | # |
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| OSX 10.9 Mavericks | ✓ | ✓ | ✓ |
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| OSX 10.10 Yosemite |
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✓ | ✓ | ✓ | ✓ |
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| OSX 10.11 El Capitan |
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✓ | ✓ |
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| macOS 10.12 Sierra |
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✓ | ✓ | ✓ | ✓ |
| macOS 10.13 High Sierra |
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# | # | ✓ | ✓ | ||
| macOS 10.14 Mojave |
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✓ | ✓ | |
| macOS 10.15 Catalina |
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Windows OS Guide (Server)
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Operating System |
Genie v8.7 |
Genie v8.8 |
Genie v8.9 |
Genie v9.0 |
Genie |
Genie |
Genie v9.3 |
| Windows Vista Business (SP2) | ✓ |
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| Windows Server 2008 (SP2) | ✓ |
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| Windows 7 Pro (SP1) | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Windows Server 2008 R2 (SP1) | ✓ | ✓ | ✓ |
✓ |
✓ | ||
| Windows Server 2012 | ✓ | ✓ | ✓ | * | * |
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| Windows 8 Pro | ✓ | ✓ | ✓ | * | * |
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| Windows Server 2012 R2 | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Windows 8.1 Pro | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Windows 10 |
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✓ | ✓ | ✓ |
✓ |
| Windows 10 Pro |
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✓ | ✓ | ✓ |
✓ |
| Windows Server 2016 |
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✓ | ✓ |
* Testing on this OS has not been able to be performed due to Genie Solutions not having access to hardware running this OS.
Windows OS Guide (Client)
|
Operating System |
Genie v8.7 |
Genie v8.8 |
Genie v8.9 |
Genie v9.0 |
Genie |
Genie |
Genie v9.3 |
| Windows Vista Business (SP2) | ✓ |
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| Windows 7 Pro (SP1) | ✓ | ✓ | ✓ | ✓ | ✓ |
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| Windows 8 Pro | ✓ | ✓ | ✓ | * | * |
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| Windows 8.1 Pro | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Windows 10 |
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✓ | ✓ | ✓ | ✓ |
| Windows 10 Pro |
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✓ | ✓ | ✓ | ✓ |
* Testing on this OS has not been able to be performed due to Genie Solutions not having access to hardware running this OS.
Note: On Windows, Genie is not able to be used over multiple displays due to 4D limitations.
Note: Windows 10 Home edition is not supported for Genie, as it is not supported by 4D.
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